Your customers are ghosting your surveys. Here's why.
A user shares their thoughts, then companies vanish. They feel used, not heard. Why help them again?
Checkboxes can't capture a user's real thoughts. "Rate 1-5" doesn't let them tell their story or share what matters.
A user starts with good intentions, but endless forms feel like homework. Life's too short for 15-question surveys.
And honestly, can you blame them?
Ask questions customers actually want to answer
Feels like texting a friend, not filling out forms. Higher response rates guaranteed.
Real questions that spark genuine conversations. Get stories, not scores.
Personal conversations with thousands of customers. AI handles scale while keeping it human.
Close the loop and show customers their voice matters
Automatic updates when issues are fixed. No more feedback black holes.
"Hey Sarah! Dark mode is now live! 🌙 Thanks for the great suggestion!"
Conversations become tasks, tasks become features, customers get updates.
Watch customers go from frustrated to delighted. Relationship building, not just data.
Three simple steps to transform feedback from extraction to conversation
Set up your conversation flow
(or let AI handle it)
Customers respond on WhatsApp
like they're texting a friend
Auto-extract insights, create tasks
close the loop
Stop collecting data points. Start understanding your customers through meaningful conversations that reveal what they really think.
Capture genuine testimonials and user-generated content
Understand not just what customers think, but how they feel
Turn conversations into concrete business improvements
"The dashboard is so intuitive! Makes tracking my progress super easy"
"Love the new features, especially the analytics section"
"Would love to see dark mode added for late night sessions"